Morong, Rizal, takes a significant leap in emergency response capabilities by launching its state-of-the-art Emergency 911 Command Center, a first-of-its-kind facility in the Philippines. The center, equipped with cutting-edge technology, enables residents to access immediate help by dialing 911, enhancing coordination and ensuring a swift response to emergencies.
Mayor Sidney Soriano emphasized the town’s commitment to efficient crisis management, allocating P3.5 million for the project. Partnering with NGCS, Inc., a Next Generation Advanced (NGA) 911 subsidiary, the center integrates enhanced emergency response features, precise location tracking, and real-time collaboration tools, augmenting the town’s disaster risk reduction and management capabilities.
Robert Llaguno, NGA 911 country manager, highlighted the center’s ability to pinpoint caller locations accurately within a five-yard radius. Plans are underway to expand accessibility through text and online messaging platforms.
Aligned with Executive Order No. 56, the center signifies a national directive for LGUs to establish 911 call centers, aiming for a standardized emergency response nationwide. The center’s impact is already evident, with first responders noting quicker and more efficient handling of emergency calls, reducing response times and potential damages.
The success of Morong’s command center sets a precedent for future 911 call centers across the country, aligning with national efforts to bolster emergency response infrastructure. While challenges remain in scaling up these centers nationwide, initiatives like Morong’s serve as a blueprint for enhancing public safety and crisis management capabilities.
